PLEASE READ THE BELOW CAREFULLY BEFORE REPORTING A MAINTENANCE ISSUE.

We are sorry if you are experiencing a maintenance issue in your property, please use the form below to report this issue to us, we can only accept maintenance reports from the form below.

Please isolate electric at the consumer unit, and water at the stop tap if the fault is electrical or plumbing, help finding stop tap can be found by clicking self help below:

Before reporting, please see our self help pages by pressing the button below, which may help solve your issue these pages are being updated all the time.

SELF HELP

If you can smell gas please call national grid emergency on :         0800 111 999

If you can smell burning please call power distributor : 0800 195 4141

If there is a water leak outside your property please call leak-line on:  

0800 330033 PLEASE ALSO REPORT THIS VIA FORM BELOW.

Faults will be dealt with in order of urgency, for example no hot water/heating is not treated as an emergency, and will be dealt with usually within 48hrs depending on our contractors work load, and whether its out of hours or within hours.

Lost Keys/Locked Out

 

The form can also be used to report, nuisance, anti-social behaviour etc.

IF AFTER LOOKING THROUGH THE SELF HELP OPTIONS ABOVE YOU STILL NEED TO REPORT THE ISSUE PLEASE CLICK BUTTON BELOW:

Report Issue

CONTRACTORS ONLY FILL IN FORM BELOW FOLOWING VISIT TO PROPERTY:

Contractors Report

 

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